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We guarantee the quality and workmanship of our products for 30 days from the day you receive your order. We shall accept returns of Products in the event the Product is defective, broken during shipping, or in the event an item is sent that is different from the item that was ordered. Vendor shall also accept returns of any stock item purchased for any reason as long as the item has not been used, washed, dry cleaned, worn or damaged. Buyer has two weeks from receipt of goods to return products to Vendor. If you have a quality concern, please contact Customer Service at +91-80-4122-7381 or e-mail: supplies@bni-india.in